We gladly accept returns of UNWORN, UNALTERED items. Returns are free from certain countries. You have 14 days from when your order is processed and fulfilled to submit a return and ship the items back to us. Returns will be refunded to the original
You have 14 days after your order is processed and fulfilled to request a return and return the item.
A return shipping label is included in your package. If you can't find it, you can reprint it on our Return Center. If you need help, message us on Live Chat, or by e-mail at [email protected].
You have 7 days from delivery to make a return. Please only use our prepaid return label. Expect around 10 days for your return to be processed. We'll send you a confirmation email once the returned pieces have been received and the refund has been p
Once your return has been processed, we will notify Klarna/Affirm/ShopPay. Klarna/Affirm/ShopPay will then refund you the installments paid up until that point and cancel or adjust the remaining payments. Please also see our Return Policy for more de
The reason we can not offer exchanges is simple, because our products are in high demand we can not guarantee that we will have the item that you want in stock. We recommend placing a new order for the color and size you want and then processing your
Our mission to provide you with high-quality wigs and toppers that are well-constructed offering you unparalleled comfort and realism at a fair price. We have carefully chosen our hair, our factories and we are meticulous about how our wigs are made